About Us

An overview

Trapped.co.uk ("the Website") is an online financial introduction service owned by Netbasic Limited (registered in England and Wales with company number 4906681 and VAT number GB837 6098 91) ("Netbasic").

The Website also offers a generic information service whereby Netbasic collect and source data from third parties and provide this information to You either as received by us or as a reasonable likeness of the original data which is easier to read or presented as statistical data.

These terms and conditions ("Terms") apply to all and any use of the Website.

The Website

What we do

Netbasic will provide generic information to assist you in your search for a service provider or in considering a product category. Where information is available to us we may advise some generic details.

This information is provided for assistance only and is not intended to be construed as advice nor is such information a personalised representation directed at your specific needs or circumstances.

Third party firms

If you tell us what you are interested in then Netbasic will try to introduce you to a third party firm who we think will be able to help you. That is our aim and that introduction will only be at your request. We will try to make that introduction a general match to your request. That introduction is made in good faith. Netbasic does not and can not provide any guarantee or warranty that the third party firm we introduce you to will be able to meet your unique needs or your exacting standards.

Netbasic may validate some of the data you give us to check that an address or telephone number conform to the normal format for such data. This is to avoid contact failures due to simple typos. Netbasic may vet that the service or product you are interested in is one offered by the arranger we introduce you to.

If Netbasic say something on our web site about an arranger or the panel of arrangers then Netbasic will have taken basic steps to check those details as far as possible. Checks are only taken at certain times and Netbasic provides no guarantee that an arranger will not make changes to their business format.

Netbasic will advise you of the arranger who will be making contact with you.

Third party websites with links from the Website have not been verified or reviewed by Netbasic and use and access of such third party websites is made at your own risk.

Your personal information

Privacy

Any information You provide us with or which we retrieve about you will be handled as per our privacy policy.

By using this website you agree to the Netbasic Privacy Policy.

Third parties

By submitting your details on the Website, Your details will automatically be transferred to a third party company. In submitting Your details You agree that You are giving an active invitation as required by the Privacy and Electronic Communications (EC Directive) Regulations 2003 to receive a call from a third party company.

The third party company will either be named on our web site whether individually or as part of a panel or You will be informed of the name of the third party company to whom your details have been transferred before you receive the call, and the subject of the call will always be related to the products/subjects displayed on the Website.

Financial Information

Use of information

Netbasic is a company engaged in the provision of introduction to financial services in relation to loans, life assurance policies, mortgages, insurance and debt solutions. Netbasic's aim is to provide generic information which may be of assistance to those seeking financial services. Netbasic will then use information provided by you to introduce you to an arranger who deals in the service you have shown interest in. Netbasic carries out this service using information provided to it by others. Netbasic will not charge you for this service and any match between your needs and the services offered by an arranger is done in good faith.

Financial Advice

No financial information featured on the Website or accessed by you as a result of a link displayed on the Website is intended or considered to be financial advice offered by Netbasic.

Netbasic is authorised and regulated by the Financial Services Authority in relation to insurance mediation.

Netbasic advises that when looking at any financial product or service you read the terms of that product carefully and if you are in any doubt as to its meaning or effect that you seek qualified independent financial advice.

Intellectual Property Rights, Copyright and Trade Marks

Our website

You may download and use the Website for your private, non-commercial, personal use only, provided that you retain all copyright notices and other proprietary notices contained on the Website. You may not sub licence or deal in this right without Netbasic's prior written permission.

Use of the site

No person other than the rightful owner or licensee of such Intellectual Property Rights may:

• hack, attempt to hack, distribute, modify, transmit, re-use, re-post, or use any or all of the Website or the information contained therein for any purpose other than as set out above nor for public or commercial purposes without Netbasic's or the relevant licensee's prior written permission;
• provide hypertext links, URL Links, graphic links, hyperlinks or other direct connection for profit or gain to the Website without Netbasic's prior written permission;
• display, publish, copy, print, post or otherwise use the Website and the information contained therein for the benefit of any other website without Netbasic's or the relevant licensee's prior written permission;
• process or otherwise use the information contained on or within the Website for any illegal or immoral purpose nor use or process the same unfairly.

Liability

Netbasic provides and maintains the Website to help you get a basic understanding of financial service products, to assist you by providing generic information about certain financial services products and to assist you in finding a financial service provider. Netbasic sources the information provided from third parties and shall be liable only to provide its services with reasonable skill and care and gives no other warranty in connection with the Website.

Subject as aforesaid, to the maximum extent permitted by law, Netbasic excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect, punitive or consequential loss whether or not such arises out of any problem you notify to Netbasic and Netbasic shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

• any incorrect or inaccurate information on the Website to the extent that such information has been displayed generally as provided to Netbasic or is an approximation or statistical representation of information provided to Netbasic.
• all interruptions to or delays in updating the service;
• the infringement by any person of any Intellectual Property Rights of any third party caused by their use of the Website;
• any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Website, or from transmissions via emails or attachments received from Netbasic or its licensees;
• the availability, quality, content or nature of the other sites on the internet that are owned and operated by third parties ("External Sites") to which the Website link and web site located on or through any External Site nor for any transactions involving External Sites (including as to 'cookies', personal data, confidential information, or purchases of domain names or other services). You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links, web site or transactions;
• all representations, warranties, conditions and other terms which but for this notice would have effect.

Use of The Website

the Website is to be used solely for private, non-commercial, personal purposes only. Accordingly, you undertake not to:

• use the Website for any commercial or business purpose;
• use your access to the Website, or information gathered from it, for the sending of unsolicited bulk email.

Termination

Netbasic shall be entitled to terminate this Agreement and immediately remove, cancel or suspend access to and use of the Website upon your breach of any part of these Terms whatsoever.

Termination shall be without prejudice to the accrued rights of either party.

Netbasic will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond the reasonable control of such party including without limitation Internet outages, communications outages, fire, flood, war or act of God.

General

Except as provided above there are no other warranties, conditions or other terms, express or implied, statutory or otherwise, and all such terms are hereby excluded to the maximum extent permitted by law (but subject to your statutory and common law consumer rights).

All questions, comments or enquiries should be directed by email to customerservice@trapped.co.uk or by post to Netbasic Limited, 9 Funtley Court, Funtley Hill, Fareham, Hants, PO16 7UY.

Netbasic acts as principal on its own account and not as agent for you or any other person. Netbasic is under agreement to provide financial services introductions to a third party company who then passes those introductions to arrangers.

If Netbasic does not enforce any provision of this agreement such will not be considered a waiver of any provision or right.

In the event that any part of these terms and conditions is held to be unenforceable, such part will at Netbasic's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.